• Our Services

Our Services

Company

We are a Kuwait-based Optical company is the first online store for top brands of glasses in Kuwait. Over the internet we offer you a comprehensive range of top quality glasses, sunglasses and contact lenses at the best prices.

Our product range includes glasses, sunglasses models from more than 120 well-known brands and designers. We pride ourselves on offering something for everyone – from cool sports labels like Adidas, Carrera, Lacoste and Oakley to designer brands like Rayban,Burberry, Emporio Armani, Dolce&Gabbana, Gucci, Prada, Roberto Cavalli, Tom Ford and Versace and other top brands.Everyone can find the right eyewear for them with this variety and choice. We are always happy to help with your order – whether through the help section on the website, or personally with our team of opticians.

Customer service is our top priority. You can depend on us no matter what your question is - we are there to help and advise you. We love to keep our customers up to date with the latest trends and special offers. We are innovators and love to try out new ideas to help us offer an even better service for our customers.

With our ideas we want to change the entire eyewear market. We want to breath new life into a market which has until now been dominated by a few large chains, and has often been characterized by unhappy customers and high profit margins for the retailers. If you are looking for a smart alternative to high-street opticians, then Waleed Optics for you!

Departments

Marketing

The Waleed Optics Marketing Team is responsible for keeping current and potential customers up to date with all the relevant information about our product range and special offers.

A big part of this is the online marketing area. Search engine optimization and search engine marketing are very important for our online marketing. We are also engaged with the latest marketing trends on social media platforms such as Facebook and Twitter. While we collaborate with other online shops and with various online marketing networks.

Operations

Operations is responsible for all areas of customer service. A team of eye specialists and service employees answers customer calls and e-mails, and gives out advice.

Operations is also responsible for running the Waleed Optics warehouse and logistics (shipping). As well as this Operations looks after the planning of the product range, negotiations with suppliers and purchasing. New ranges, brands and designers are inspected, trends are observed and new glasses for the next season are ordered.

Secure shopping and payment

An encrypted connection and multiple payment methods - secure online shopping.

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