• Shipping Policy

Shipping Policy

Shipping within the Kuwait

How much does shipping cost?

Free Shipping inside Kuwait

When will my order arrive?

The majority of our products are ready for shipping. Sunglasses, contact lenses, care products and glasses are usually delivered within 2-5 days in a secure and padded parcel.

If your desired product is not immediately ready for shipping, or you have ordered an individual customization (all prescription glasses), then the relevant information will be shown. We will send your purchase as soon as possible, once we have finished the customization or received the goods from the manufacturer. This usually takes 5-14 days. This process may take up to 4 weeks, but only under exceptional circumstances. Estimated delivery times can be found in each product description.

Can I send my order to a different address?

Yes, of course! You can, for example, have your new glasses sent directly to your office. Simply enter the address where you would like your order to be sent during the ordering process.

Please keep in mind that we cannot offer payment by invoice in this case as we operate this service via an external service provider. For this payment method your order must be delivered to your billing address.

Shipping outside Kuwait

Waleed Optics delivers all over GCC. Shipping time and costs depend on your location. Standard 8 K.D will be charged within GCC Countries.

Cancellation, guarantee and exchange/returns

Please read about this topic in “Return & Exchange”.

Secure shopping and payment

An encrypted connection and multiple payment methods - secure online shopping.

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